Analytics
See what's happening on the floor, live
Currently waiting, currently being served, average wait time, no-shows, cancellations, and total served — all updating in real time via a live connection, with historical trends you can filter by date range and, for chains, by location.
Live
dashboard counts, not end-of-day reports
How it works
Live counts on the dashboard
Currently waiting and currently being served update instantly as customers join, get called, and are served — no manual refresh.
Historical trends on demand
Average wait time, average serve time, no-show rate, and cancellation rate are all available over any date range you choose, from today to a custom period.
Peak-time snapshots
See historical highs — like your busiest 9am on record — so you can staff appropriately ahead of time.
Location filters for chains
Multi-location accounts can view a single branch or an aggregated view across the whole chain with one toggle.
Why it matters
Staff before you're understaffed
Spot the patterns in wait times and no-shows before they become a recurring problem.
Prove the impact
Track wait-time reduction over time to see the concrete effect of moving off a paper queue.
Export what you need
Pull a CSV report for any period when you need the numbers outside the dashboard.