Queue management software for appointments, walk-ins & more

Cut wait times by up to 35% and scale with ease. RetailQueue brings queue management, appointment scheduling and in-depth analytics together in one platform — built to maximise your return on investment.

RetailQueue dashboard shown on a tablet, next to the customer join-queue screen on a phone

Built for shops, chains, and service businesses like

Retail chainHair salonCafé groupHealth clinicCar dealershipGym network

Everything your queue needs, in one platform

Live queue management

Add walk-ins, call the next customer, and mark served or no-show in real time from any device.

Instant WhatsApp alerts

WhatsApp first, SMS fallback, so customers always know the moment it's their turn.

Appointment scheduling

Let customers book a slot instead of walking in, with timezone-aware availability per location.

Multi-location support

Run every branch of a chain from one account, with per-location hours, staff, and queues.

Real-time analytics

Track wait times, no-shows, and throughput live, then drill into historical trends.

Branded QR codes

Generate print-ready QR codes linked to a specific location or queue, styled with your branding.

Built for every walk-in and appointment-based business

Retail stores

See how RetailQueue helps retail stores cut wait times, fill appointment slots, and keep customers updated automatically.

Frequently asked questions