Queue management

Run the whole line from one screen

No more paper tickets or shouted names. Every walk-in gets a digital place in line the moment they scan your QR code, and your team manages the entire queue — adding, calling, serving, or marking a no-show — from a single live view that updates instantly across every device in the shop.

35%

average reduction in perceived wait time

How it works

1

Customers join in seconds

A visitor scans the QR code at your entrance, enters their name and mobile number, and picks a service or party size if you need it. No app to download.

2

Staff see one live list

Every ticket appears on the dashboard in real time — waiting, called, being served — so anyone on shift can pick up where a colleague left off.

3

One tap moves things along

Call the next customer, mark them served, log a no-show, or cancel a ticket — each action notifies the customer automatically and updates the live count.

4

Nothing falls through the cracks

Every join, call, and serve is timestamped, so you always know exactly how long someone has been waiting and can jump in before it becomes a complaint.

Why it matters

Cut perceived wait times

Customers can see their position and step away instead of standing in a line, which is consistently rated as less frustrating even when actual wait time is unchanged.

Fewer walkouts

A visible queue with an honest wait estimate keeps people around instead of guessing wrong and leaving.

One view for every role

Owners, managers, and staff all work from the same live queue, scoped by whatever permissions you've set for their role.

Ready to see live queue management in action?

Start free trial